Help for Families Affected by Addiction
If someone you love is struggling with alcohol or drugs, you can call Holding Hands for confidential advice even before they agree to treatment. We help families understand addiction, plan how to get a loved one admitted, and take part in family therapy during treatment. Call or WhatsApp 0706 466 150, 24/7.
Last updated: 3 November 2026
Can I call even if my loved one does not want help yet?
Yes. Many families call us first. We can talk through what you are seeing, how to approach the person, and what admission would involve — all in confidence.
How do I talk to my loved one about rehab?
- Choose a calm moment when they are sober
- Speak about specific behaviours and how they affect you
- Avoid labels, shouting and threats
- Offer a clear next step, such as a call with our team
- Be ready to try again if the first conversation does not work
How are families involved during treatment?
Relatives are invited to visits according to our visitation policy and to family therapy sessions, where everyone can learn about addiction, rebuild trust and prepare for the return home.
How can families look after themselves?
Living with addiction is exhausting. It is not your fault and you cannot fix it alone. Getting support for yourself — through family sessions, a counsellor or people you trust — helps you stay strong for your loved one.
What are the next steps?
Frequently Asked Questions
Can a family admit an adult who refuses treatment?
Treatment works best when the person agrees to it. Our team can advise you on how to encourage your loved one and what options exist. See also our guide to addiction and the law in Kenya.
How do I admit someone to Holding Hands?
Call 0706 466 150 or send a WhatsApp message. Our team does a free, confidential assessment, agrees a treatment plan and admission date with you, and explains what to bring. Our admissions team is available 24 hours a day.
Is treatment confidential?
Yes. Every enquiry, assessment and treatment record is kept confidential.